Job Type: Call Center Representative from home
Location: New York work from home
Company: Aston Carter

Responsibilities:

• Accept calls and emails from staff members and their dependents for general insurance questions.
• Help with resetting login information through an online portal
• Respond quickly and deal with/resolve customer questions and issues.
• Keep track of your interactions with and purchases from customers.
• Keep a record of all queries, remarks, grievances, and actions.
• Follow up on and complete all open cases and client inquiries.
• Regularly interact with people (both individually and in groups) and communicate via a variety of channels (such as email and the phone)

Requirements:

• 1-3 years of continuous employment
• Diploma from high school
• Local to Western New York must be

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