Job Type: Call Center Representative from home
Location: Florida work from home
Company: Aston Carter

Responsibilities:

• About 50–80 inbound calls and occasionally outbound calls will be handled by this individual each day, depending on the circumstances.
• They will be in charge of answering incoming calls with inquiries about homeowner’s insurance.
• They will be questioned by insurance brokers, financial institutions, and borrowers.
• They will answer calls on the mortgage lines while they are not answering calls on the insurance line. (The candidates will eventually receive cross-training to manage all calls.)

Requirements:

• Customer service experience in the food industry, retail, healthcare, or business is required.
• Must possess a GED or at least a high school diploma.
• Skill with Microsoft Word, Outlook, and Excel
• Solver of issues
• A relaxed manner of managing de-escalations
• The capacity to prioritize many difficult projects or queues while multitasking

Future Steps

• Within 10 business days, a member of the Aston Carter hiring team will get in touch with you to go over the next stages.

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