Full Time

Call Center Representative – Aston Carter Remote Jobs

Posted 1 year ago
Pennsylvania
$16 - $17 per hour

Job Description

Job Type: Call Center Representative from home
Location: Pennsylvania work from home
Company: Aston Carter

Call center agents are needed by Aston Carter! Incoming phone calls from current customers seeking account information are handled by this role, as is providing information to prospective clients.

Responsibilities:

  • Processing payments and accepting new applications over the phone
  • Recording client issues and complaints about the updating and modification of account holder information
  • Basic data entry and follow-up mail and email communications.

You have the chance to work with a company that is proud to welcome you to their expanding Customer Service team and is a regional leader in transit technology. Since 1939, our multi-award-winning company has developed into a national leader in providing services to government organizations and transportation departments.

• Takes care of account maintenance tasks, such as statement requests and modifications to accounts.

• Clearly describes the account’s terms, conditions, rules, and procedures

• Creates reports, such as the Cash Out Report and the CSR Daily Activity Report.

Requirements:

  • Equivalent to a high school diploma.
  • Two years of experience in customer service.
  • A desire to advance professionally and discover new things!