Bilingual Virtual Asistant – Work Remote

Job Type: Bilingual Virtual Assistant from home
Location: Texas work from home
Company: Eden Health

Position Description:

As a rapidly expanding startup, we offer opportunities to contribute to product design and clinical workflow optimization. Excellent candidates will be passionate about providing compassionate patient care, welcoming change as an opportunity, and enthusiastically collaborating to solve problems and enhance processes.

Responsibilities:

• Deliver exceptional, highly accessible, and patient-centered virtual care services with an emphasis on more urgent or time-sensitive care needs, occasionally providing continuity-based care when appropriate for the patient or on their PCP’s behalf.
• In certain settings and markets, patients may be seen in person by office-based colleagues.
• Collaborate with primary care providers to implement innovative, high-quality team-based primary care.
• Employ multidisciplinary teams that permit a holistic approach to health and wellness.
• Partner with other clinical and operational stakeholders to implement new clinical initiatives that will improve the value and quality of patient outcomes.
• Collaborate as required with our product team to develop new clinical and patient solutions.

Requirements:

• Passion for providing exceptional, high-quality, and value-driven urgent and time-sensitive care within our primary care system, as well as a strong desire to advocate for our patients’ care requirements.
• A team-based and collaborative approach to healthcare
• A compassionate and positive presence with patients
• The desire to be a part of a dynamic, cutting-edge startup as well as the ability to quickly adapt to changing workflows and technologies.
• A growth mindset in which adversity is viewed as an opportunity for inventive problem solving.
• Required: Assistant physician/nurse practitioner New York licensure and at least three years of experience in a primary care, urgent care, or emergency room setting.
• Multiple additional licenses are ideal, with preference for the following states: Illinois, New Jersey, and California
• Excellent to have: Bilingual with proficiency in English and Spanish
• Capability to work nighttime shifts
• A portion of holiday coverage is shared by the care team.
• Enthusiasm for utilizing technology to provide world-class patient care via our telehealth platform
• Board Accreditation
• BLS Certification is Recommended