Full Time

Bilingual Call Center – Work Remote

Posted 1 year ago
New York
$16 - $17 per hour

Job Description

Job Type: Bilingual Call Center from home
Location: New York work from home
Company: The Division of Human Resource Management

Position Description:

Are you an enthusiastic individual with prior experience in a call center? If so, please apply! The Corporations and Commercial Code Division of the Department of Commerce is searching for a customer service expert to fill the position of Office Specialist I – Call Center. This position is eligible for REMOTE WORK, medical, dental, and vision insurance from day one, 12 paid holidays, and vacation and sick leave that accrues over time.


  • Be familiar with the Division and applicable regulatory requirements.
  • Offer advice on launching a new business.
  • Give details about existing businesses, UCC filings, and trademark registrations.
  • Validating existing business data and entering it into a database.
  • This position permits telecommuting four days per week. The maximum duration of in-office training is three months, depending on previous Call Center experience and other relevant training.


  • Requires the following.
  • A pleasant telephone demeanor.
  • Ability to collaborate effectively and efficiently for the public good.
  • Ability to deal with difficult callers effectively.
  • Capacity to uphold a high level of professionalism.
  • Capability to acquire, retain, and apply laws, rules, and policies.
  • Capacity to learn and utilize multiple proprietary systems.


  • Candidates holding
  • Call Center experience in the past.
  • Fluent in both Spanish and English.