Bilingual Call Center – Remote Jobs

Job Type: Bilingual Call Center from home
Location: Indiana work from home
Company: Progressive

Position Description:

Customer service representatives assist customers with their insurance needs by responding to enquiries about coverage, prices, billing problems, and general policy reviews while recommending new products.

Obligatory qualifications

• two years or more of post-secondary education
• 2 years of relevant work experience in place of the aforementioned
• There are also bilingual roles available; must speak Spanish fluently (speak and read)

Prerequisites for working from home

• a designated work area free from distractions and noise
• Using a DSL or cable modem, connect to the internet from a remote workplace at a minimum speed of 10 Mbps down and 1 Mbps up.
• You must physically connect the offered computer with a cable to the router or modem (no wireless connection)
• You must attach a surge protector to every piece of Progressive gear you get.
• Unless otherwise required by law, you are responsible for paying for high-speed internet access.

Benefits

• 401(k) with an employer match of up to 6%, dollar for dollar
• health services, including free preventative care, dental, and vision
• programs for mental and physical health
• medical care accounts for flexible spending, health savings, and life insurance
• Unpaid time off
• Whenever relevant, paid and unpaid sick days, as well as short- and long-term disability
• Military pay and leave; parental and family leave
• a culture that is diverse, inclusive, and friendly, with employee resource groups
• Career advancement and financial aid for tuition