Administrative Assistant – Remote Jobs California
Job Description
Job Type: Administrative Assistant from home
Location: California work from home
Company: Robert Half International
A well-known nonprofit organization in Oakland, California that is our customer is now seeking a contract-to-hire customer Services Coordinator to assist their criminal defense section. After two weeks of on-site training, this position can be performed remotely. A strong mentorship program working closely with the lead Attorney, a competitive remuneration package, and the chance to launch one’s legal career are all provided by our client.
Referring matters on which the Public Defender has declared a conflict to capable panel lawyers is the responsibility of this post. We’re excited to examine your résumé today!
Responsibilities:
- PDRS, CrimeIQ, CRIMS CAAP, and JCMS are only a few of the databases and software tools that are used to refer conflict situations that are given to the organization from the Public Defender’s office in order to assess their complexity and nature and to find qualified lawyers who are eligible to represent their interests.
- Answer calls and emails about case referral queries and program inquiries as soon as possible from the court, the public defender’s office, the general public, and panel attorneys.
- Verify each day’s case information and make sure the database appropriately reflects referral information. Keep track of and give the department’s lead administrator daily case statistics.
- Investigate issues with the county and court databases.
- Refresh the lists of specialists, investigators, and court contacts.
- By entering billing and panel member information into the database, you can support the billing specialist as necessary.
- Make sure that all referral and payment methods for your backup work are functioning properly.
- A tech-savvy person who is familiar with Zoom, Go To Meeting, Slack, and other tools is required.
- It will be necessary for you to take part in staff meetings and help out with big events and initiatives the organization sponsors.
Responsibilities:
- Along with database/data entry experience, a BA or BS is essential.
- Excellent analytical, organizational, and communication (oral and written) skills.
- Excellent phone manners and customer service abilities.
- Knowledge of Excel, Word, and Access.
- Ability to prioritize many ongoing projects and work well under duress.
- Functions well in a collaborative context.
- There will be training offered.